Frequently Asked Questions

Set up regularly scheduled deliveries and earn savings with Subscribe & Save. Unlock extra savings on eligible subscriptions and manage subscriptions directly from your account.

Log in to Your Account on dotit.com.

1. Go to Subscriptions - now available at the top of your navigation bar
2. Click on the " Add New Subscription"
3. Or, visit My Subscriptions and navigate to the Subscribe & Save category to see all available subscription products

       3. Enter the product name or click on the “Add” next to the product from the drop-down list menu

       4. Enter your reoccurring order date and payment information and click "Save" 

Log in to Your Account on dotit.com.

1. Go to Subscriptions.
2. Click on the “Cancel” link next to the item you want to cancel.
3. You will receive an email that the cancellation has been confirmed.

1. Log in to Your Account on dotit.com.
2. Go to Subscriptions.
3. Click on the “Edit” link next to the item you want to change the delivery for. This date can be adjusted later in your dashboard under "My Subscriptions".
4. Modify the frequency under "Edit Order Frequency."  
5. Select Save

1. Log in to Your Account on dotit.com.
2. Go to Subscriptions.
3. Click on the “Edit” link next to the item you want to change the delivery schedule or quantity for.
4. Modify next order date under "Choose Next Order Date."
5. Select Save

1. Log in to Your Account on dotit.com.
2. Go to Subscriptions.
3. Click on the “Edit” link next to the item you want to change the ship to address for.
4. Modify the Ship To Address under "Choose Ship To Address."
5. Select Save

While you will always receive a Subscribe & Save discount, individual product prices can go up or down over time. If the price of your subscribed product changes, the new price will be displayed in your order review email and will be applied only on future shipments. You can review your subscription price and edit or cancel your subscription at any time.

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