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careers

IT Support Specialist

Dec 7, 2022 6:59:00 PM
Technology, Fort Worth, TX

Skills Required

Job Details

Functional Area: Technology
Total Positions: 1
Job Shift: Full-Time
Job Location: Fort Worth, TX
Career Level: Intermediate
Required Travel: Yes
Apply Before: Jan 31, 2023, 12:59:00 PM
Posting Date: Dec 7, 2022, 12:59:00 PM

Jobs Description

Position Summary:

The IT Specialist assists to maintain our various computer networks, systems, and peripherals.  Some of the responsibilities are setting up individual workstations, troubleshooting network and computer issues including both hardware and software, reviewing and updating the computer inventory, setting up and maintaining the phone system, and assisting in the development of standardized IT practices throughout the organization.  The ideal candidate will have a basic understanding of today’s computer operating systems, a basic understanding of computer networks and how they function, and the ability to assist users remotely with their IT related issues. 

Essential Duties:                                       

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Responsibilities:

  • Day-to-day support of computer systems and peripherals including troubleshooting connectivity issues including wireless connections, setting up user systems including telephonic equipment, and troubleshooting general computer related issues including hardware and printer equipment.
  • Assist the IT Manager in identifying and resolving network issues, maintenance of all IT related equipment, maintaining the IT related supply requirements, and maintaining the accountability of all IT related equipment.
  • Maintain a working knowledge of the various operating systems including Microsoft Windows 10, MAC OS, and additional software including Adobe and Office365.  This knowledge will be used while assisting corporate users in their day-to-day tasks.

Qualifications / Skills / Abilities:

  • Bachelor of Science in Accounting (required)
  • 2+ years’ work experience and/or training in information technology, computer science, or similar preferred
  • Direct working knowledge of computer systems, networks, peripheral equipment
  • Self-starter with the ability to identify problems and determine the corrective action
  • Ability to work well with others in a varied corporate structure

Success Attributes:

Dot It Restaurant Fulfillment LLC is an equal opportunity employer. www.dotit.com

The above Job Description is not intended to be an all-encompassing list of responsibilities, skills, efforts, or working conditions associated with this position. It is intended to be a guideline reflecting the principle activities.

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Please contact us at ar@dotit.com or 800-642-3687.

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